Anxious to remain consistent with the requirements of our customers, our quality system complies with the standard norm PrEN 9120. This international standard promotes the implementation of the efficiency of our quality management system.

It is important, even essential, that everyone understands the value of meeting the requirements of our customers, as well as the statutory and regulatory requirements of our industry. These requirements must be considered with the utmost rigor given the potential risks particularly in terms of security.

To do this we must:

- Set annual targets.

- Establish or update operating rules and minimum requirements necessary to achieve these objectives and comply with the requirements of the norm.

- Develop training and outreach to make known to all staff personnel the contents of these rules which take the customer and regulation requirements explicitly.

- Ensure the permanent control of our suppliers as well as mastering the documentary information monitoring.

- Develop tools for measuring performance and efficiency of our processes.

Our quality management system is not immovable; we all need to move forward, and the continuous improvement of the system's efficiency thus ensures its sustainability.

It is this regular reviewing that guaranties our customer's complete satisfaction.

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